(iOS, Android)
for Hospitality, QSR (Quick Services Restaurants), Fast Food Takeaways, Restaurants, Cafe's, Pubs and Clubs etc.
Only £1 a Day (Charged monthly £30.42+VAT)
Initial Setup charges £295 RRP £500
For all restaurant and takeaway businesses, you have been used to Deliveroo, JustEat and Uber Eats etc, well this solution allows you to keep control of your menu and orders without sharing any of your sales revenue.
We provide you with a comprehensive online ordering menu, the order is swiftly taken online and sent to your restaurant or takeaway. The customer can view every stage of their order, delivery, collection and or reservation.
| For food delivery, take-out/collection or table/venue reservations and bookings | Order Now | Order Now | |
| How does the setting up process work? | Learn More | ||
| Customer Ordering Apps | |||
| Features list | More Information | Mobile App Included | Web App Included |
|---|---|---|---|
| What's Included in the one-off setup fee of £295 + VAT (per App)? | £1 per day | £1 per day | |
| Full onboarding service and support | ✓ | ✓ | |
| Menu, pricing and specials setup | ✓ | ✓ | |
| Full customisable branding, logo, address and contact details | ✓ | ✓ | |
| Photo product images library available or upload your own images | ✓ | ✓ | |
| Animations and videos from our library or use your own | ✓ | ✓ | |
| Integration with and/or linked with existing website | ✓ | ✓ | |
| Dedicated Mobile and/or Web App branded icons | ✓ | ✓ | |
| Integration with Panda EPOS POS software suite | ✓ | ✓ | |
| Tutorials, guides and FAQ's | ✓ | ✓ | |
| Customer Services and communications | |||
| Ordering from any mobile or tablet device | ✓ | ✓ | |
| Ordering from any browser including pc's | ✓ | ✓ | |
| Home/Office Deliveries | ✓ | ✓ | |
| Click and Collect, pickup or take out | ✓ | ✓ | |
| Table or venue reservations | ✓ | ✓ | |
| Payment collection and processing with order | ✓ | ✓ | |
| Integration with payment providers directly to your bank as today | ✓ | ✓ | |
| Order/Reservation confirmation SMS texts | ✓ | ✓ | |
| Automated customer order tracker communications | ✓ | ✓ | |
| Progress updates via push notifications or SMS texts | ✓ | ✓ | |
| Tipping and gratuity*** | ✓ | ✓ | |
| Customer reviews | ✓ | ✓ | |
| Multiple languages | ✓ | ✓ | |
| Multiple currencies | ✓ | ✓ | |
| Customer service fees | ✓ | ✓ | |
| Customer End-User Experience - deliveries | |||
| QR code or URL activation of Mobile App download or website | ✓ | ✓ | |
| Voice ordering using Siri | ✓ | ✓ | |
| Fast login and account setup | ✓ | ✓ | |
| Social media login (Facebook, Google, Apple etc.) | ✓ | ✓ | |
| Face ID and Touch ID login | ✓ | ✓ | |
| Saves login details (password etc.) | ✓ | ✓ | |
| Fast guest checking and checkout | ✓ | ✓ | |
| Easy pre-set saved notification of allergens and preferences | ✓ | ✓ | |
| Notes with order request/communications | ✓ | ✓ | |
| Allergens and spice level icons and information | ✓ | ✓ | |
| Alerts on pre-set allergens and preferences | ✓ | ✓ | |
| Clear nutritional information and calories | ✓ | ✓ | |
| Saves favourites, last order, order history and save my dish | ✓ | ✓ | |
| Loyalty points earned | ✓ | ✓ | |
| Discounts and offers automatically applied | ✓ | ✓ | |
| Vouchers, variable coupons and discount codes | ✓ | ✓ | |
| Autodetect postcode | ✓ | ✓ | |
| Postcode address lookup | ✓ | ✓ | |
| Multiple user delivery addresses | ✓ | ✓ | |
| Live order status tracker with notifications | ✓ | ✓ | |
| Multiple real time notifications covering each stage of order | ✓ | ✓ | |
| Late notification if applicable to original ETA given | ✓ | ✓ | |
| Delivery driver on the way with order | ✓ | ✓ | |
| Driver App - Delivery driver management App* | ✓ | ✓ | |
| Notes and how to find location communications for driver | ✓ | ✓ | |
| Covid safe contactless delivery request communications | ✓ | ✓ | |
| Customer User Experience - collection/pickup/click and collect | |||
| In addition to above features - login, booking, confirmation etc. | ✓ | ✓ | |
| Live real-time order tracker - ready for collection | ✓ | ✓ | |
| Customer User Experience - in venue drinking and dining | |||
| In addition to above features - login, booking, confirmation etc. | ✓ | ✓ | |
| Venue bookings as well as table - example room or area | ✓ | ✓ | |
| Special request communications | ✓ | ✓ | |
| QR code at table or flyer to open-up menu and order | n/a | ✓ | |
| Order and pay at table | ✓ | ✓ | |
| Room numbers for hotels | ✓ | ✓ | |
| Geofence confirmation of at venue inside or outside | ✓ | ✓ | |
| Table share feature to order as a group on same tab | ✓ | ✓ | |
| Table merging (request via venue on booking) | ✓ | ✓ | |
| Live real-time order to table progress tracker | ✓ | ✓ | |
| Compatibility | |||
| Android compatible | ✓ | ✓ | |
| IOS (Apple) compatible | ✓ | ✓ | |
| Web Browser compatible (Google Chrome, Safari, Internet Explorer & Firefox) | n/a | ✓ | |
| Optimised for all devices (mobiles, Tablets, Desktop PC's etc.) | ✓ | ✓ | |
| Payment methods and integration - payments direct to venue | |||
| Cash | ✓ | ✓ | |
| Credit or charge cards | ✓ | ✓ | |
| PayPal | ✓ | ✓ | |
| Apple Pay | ✓ | ✓ | |
| Android Pay | ✓ | ✓ | |
| Backend Business Features powering a great Customer Experience | |||
| Order Management System (OMS) Android software included | ✓ | ✓ | |
| Full owners app to self manage everything in-house | ✓ | ✓ | |
| Stock reports | ✓ | ✓ | |
| Customer Analytics | ✓ | ✓ | |
| Owners App accessible from any Android device - mobile or tablet | ✓ | ✓ | |
| Owners App accessible and manageable anywhere in the world | ✓ | ✓ | |
| Business management information via Owners App 24/7/365 | ✓ | ✓ | |
| Products and Menus | |||
| Special offers | ✓ | ✓ | |
| Meal Deals | ✓ | ✓ | |
| Multi menu - timed and manual | ✓ | ✓ | |
| Unlimited product variations | ✓ | ✓ | |
| Unlimited product options and sub options | ✓ | ✓ | |
| Multimedia gallery support for products (images, animations and videos)** | ✓ | ✓ | |
| Upselling Features to increase average order value | |||
| Related products | ✓ | ✓ | |
| Order history - last order - favourites | ✓ | ✓ | |
| Customer points (on amount spent or number of orders) | ✓ | ✓ | |
| Allergens and Preferences | |||
| Frontend allergens and spice level icons | ✓ | ✓ | |
| Allergens and preference alerts | ✓ | ✓ | |
| Nutritional information and calories | ✓ | ✓ | |
| Product Pricing | |||
| Time based Prices | ✓ | ✓ | |
| Location based Prices | ✓ | ✓ | |
| Day based Prices | ✓ | ✓ | |
| Delivery Prices | ✓ | ✓ | |
| Eat-in Prices | ✓ | ✓ | |
| Takeaway (turn-up) Prices | ✓ | ✓ | |
| Collection (pre-order) Prices | ✓ | ✓ | |
| Compared to Price | ✓ | ✓ | |
| Member Prices | ✓ | ✓ | |
| VAT / TAX | |||
| Eat-in Order Tax/VAT as applicable or not | ✓ | ✓ | |
| Takeaway Order Tax/VAT as applicable or not | ✓ | ✓ | |
| Collection Order Tax/VAT as applicable or not | ✓ | ✓ | |
| Product based Tax/VAT if applicable or not | ✓ | ✓ | |
| Delivery Charges | |||
| Postcode Wise | ✓ | ✓ | |
| Mileage wise | ✓ | ✓ | |
| Order Amount wise | ✓ | ✓ | |
| Notifications | |||
| Marketing Alerts | ✓ | ✓ | |
| Order Confirmation/Notification | ✓ | ✓ | |
| Late Notification | ✓ | ✓ | |
| Driver Left | ✓ | ✓ | |
| Delivery confirmed upon order received by customer | ✓ | ✓ | |
| Coupons/Discounts | |||
| Discounts | ✓ | ✓ | |
| Auto Timed Offers | ✓ | ✓ | |
| Day wise offers | ✓ | ✓ | |
| Vouchers | ✓ | ✓ | |
| Variable Coupons | ✓ | ✓ | |
| Variable Discount Codes | ✓ | ✓ | |
| Reservations and Table Management | |||
| Table/Venue Reservations | ✓ | ✓ | |
| Floor Plans | ✓ | ✓ | |
| Table Merging | ✓ | ✓ | |
| Business hours and minimum spend | |||
| Delivery and Collection Times | ✓ | ✓ | |
| Minimum Spend for All order types | ✓ | ✓ | |
| Marketing * | |||
| In-house self managed FOC or via our support team* | ✓ | ✓ | |
| Social media integration and support options* | ✓ | ✓ | |
| SEO support services and options* | ✓ | ✓ | |
| Facebook and social media marketing options and support* | ✓ | ✓ | |
| Other | |||
| Customer Reviews | ✓ | ✓ | |
| Multi language | ✓ | ✓ | |
| Multi currency | ✓ | ✓ | |
| Multi sites or Franchise | |||
| Location based menu | ✓ | ✓ | |
| Location based pricing | ✓ | ✓ | |
| Location based offers | ✓ | ✓ | |
| The future - evolving and improving | |||
| Panda EPOS has their own in-house software coding team | ✓ | ✓ | |
| Panda EPOS is constantly re-investing and adding new features | ✓ | ✓ | |
| Always looking to integrate or solution to meet customer requirements* | ✓ | ✓ | |
| Commercial costs, fees and charges | |||
| No contract or minimum term beyond month paid | ✓ | ✓ | |
| Zero % commissions deducted from sales - nil cost | ✓ | ✓ | |
| No transaction costs per order or sale | ✓ | ✓ | |
| No hidden undisclosed charges, fees or costs | ✓ | ✓ | |
| Initial set up charges for the entire suite of services as detailed above | £295 + VAT | £295 + VAT | |
| Optional handheld terminal including printer (or use your own) | £ 245 + VAT | ||
| Daily ongoing charges for the use of the service - per day charged monthly | £1.00 + VAT | £1.00 + VAT | |
| Initial up-front order value to start process (including 1st month) | £325.42 + VAT | £325.42 + VAT | |
| Thereafter monthly in advance service charges collected by DD | £30.42 + VAT | £30.42 + VAT | |
| Start to grow your business today using our leading technology | Order Now | Order Now | |
| Other Optional Services and Support available | |||
| Optional Driver inc. management App (per driver per day) | £0.20 + VAT | ||
| Optional kitchen display and management software (per day) | £0.66 + VAT | ||
| Optional Android kitchen management touch screen display | £245 + VAT | ||
| Monthly social media marketing packages start from | £60.00 + VAT | ||
| Monthly SEO (search engine optimisation) packages start from | £60.00 + VAT | ||
| Hourly charge for additional support outside of inclusive services | £60.00 + VAT | ||
| Optional marketing material and content | Prices on request | ||
| QR optional materials | Prices on request | ||
| Partnerships | ||||
| White label opportunities # | Enquire | ✓ | ✓ | |
| Partnership reseller opportunities # | Enquire | ✓ | ✓ | |
| * | = | Optional chargeable upgrade add-on | ||
| ** | = | Charges apply if support required | ||
| *** | = | Linked to our integrated POS App solution | ||
| # | = | Application via manufacturer or existing provider | ||